Privacy Policy

Last Updated: 2/16/2025

1. Introduction

Welcome to Cozy Crossroads ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share information when you use our services, including our game and related platforms.

By accessing or using Cozy Crossroads, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

When you interact with our game and services, we may collect the following types of information:

A. Information You Provide Directly

  • Account Information: If you create an account or link an existing account (such as Epic Games), we may collect your username, email address, and profile details.

  • Support Requests: If you contact us for support, we may collect your email address and any details you provide regarding your issue.

B. Information We Collect Automatically

  • Gameplay Data: We may collect game statistics, preferences, and in-game interactions to improve the experience.

  • Device and Log Data: We may collect information about your device (e.g., operating system, hardware specs) and log data (e.g., IP address, crash reports).

C. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance your experience, such as saving preferences or analyzing game performance.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To operate and improve Cozy Crossroads.

  • To provide customer support and respond to inquiries.

  • To analyze usage trends and optimize game features.

  • To ensure compliance with security and legal requirements.

We do not sell your personal data to third parties.

4. Sharing of Information

We may share information with third parties in the following cases:

  • Service Providers: We may use third-party services (e.g., cloud storage, analytics tools) that process data on our behalf.

  • Legal Requirements: We may disclose information if required by law or in response to legal requests.

5. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. If you wish to request data deletion, please contact us.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, update, or delete your data.

  • The right to opt out of certain data collection practices.

To make a request, please contact us using the information below.

7. Contact Information

If you have any questions about this Privacy Policy or data protection, please contact us at:

Red Merle Games
Email: redmerlegames@gmail.com
Website: https://cozycrossroads.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify users through our website or in-game notices.